CRM, or customer relationship management, is a tool used by companies or organisations to keep track and organise their potential and current clients. A well configured CRM will hold all of your client data on a central server, enabling you to access their information wherever you are.
The CRM will also allow you to set up meetings and to do lists; it will also remind you or one of your colleagues or work groups, that they should be aware of the event. You will be able to assign work, clients or events to anyone within the system and allow you to reassign them at any time.
A web form can be inserted into your website, which will automatically generate a lead and notify you or the relevant person that the lead has been generated. This also cuts down on admin time and allows them to do what they do best.
The installation of a CRM system has been proven to dramatically increase sales figures, it can improve sales conversion three fold, it achieves this by automating responses to clients and by holding their information centrally. Enabling you to assign sales stages so at the click of a mouse you will know there requirements, budget, and deadlines.
Your stock levels and balance sheets can also be held in the system, again allowing you to have instant access to your availability of product, at any time anywhere. This can be invaluable to your sales force in the field.
Your vendor?s information is also stored on the system and can be linked to their products through workflows. Automated emails can be configured when stock levels reach a certain point as can invoices and invoice reminders.
By keeping your CRM up to date the system will automatically generate a number of graphs and charts so that you can see the direction of your business and which products or services you need to push, increase orders or discontinue.
We use open source CRM products for our clients insuring that their costs are kept to a minimum and that new innovations developed within the growing open source community can be implemented along the way.
In summation an open source CRM system will streamline your interaction with your clients giving them and you a better understanding of each other and cutting your time and expense considerably.

What ever your vtiger CRM requirements we can help. From a fully managed hosted customer management service, to a CRM implementation or CRM installation service, or even CRM technical support or CRM integration services we can provide these.

Digital Marketechs can offer remote install and configuration of vtiger CRM on your hardware, with full support. We provide complete systems integration and general business integration. We help to ensure that full process integration is implemented with out interrupting existing  business procedures.

Digital Marketechs offer data migration services and special migration tools, to help you migrate to your new system. This includes capacity planning, coordination of the implementation planning , preparation and verification of the data, import the data into the system, linking data, testing performance and the final acceptance testing of the system by the customer.

We can host a CRM solution for you on one of our secure servers with an uptime of over 99.9% you can be sure your data is secure and availiable to you, whenever you need it. 

• Customer management leads potentials and contacts
• Inventory management
• Vendor management
• Quotation management
• Purchase order management
• Sales Order management
• Integrated search facility  
• Automatic Reminders

We offer integration with existing products and with Magento Ecommerce, whatever your requirements we can help.